At LylesGear, we are committed to providing a smooth and convenient shopping experience. Please review our shipping policy below to understand how your order is processed and delivered.
1. Order Processing Time
Orders are typically processed within 5–7 business days. Processing time includes preparing your order before it is shipped.
Please note that processing times may be longer during holidays, peak seasons, or periods of high order volume.
2. Shipping Time
Estimated delivery times after your order has been shipped are:
United States: 7–9 business days
International Orders: 7–14 business days
These are estimated delivery times and are not guaranteed. Actual delivery may vary depending on your location, the shipping carrier, customs procedures, weather, and other circumstances beyond our control.
3. Shipping Costs
Shipping cost is 4.99$ per order
4. Order Tracking
If tracking information is available for your shipment, it will be provided by email once your order has been shipped. Please allow time for the tracking information to update after the carrier receives your package.
5. Shipping Address
Please ensure that your shipping address is accurate and complete when placing your order. LylesGear cannot guarantee address changes after an order has entered processing or has been shipped.
If you notice an error in your shipping address, please contact us as soon as possible at arguelleslourdes34@gmail.com.
6. Delayed or Missing Packages
Although we do our best to ensure timely delivery, delays may occur due to carrier issues, severe weather, holidays, customs inspections, or other unexpected circumstances.
If your package has not arrived within the estimated delivery window, please contact us at arguelleslourdes34@gmail.com with your order number so we can help you review the situation.
7. Incorrect or Damaged Items
If you receive an incorrect or damaged item, please contact us at arguelleslourdes34@gmail.com with your order number and clear photos of the issue. We will review your request and work with you toward an appropriate resolution.
8. Contact Us
If you have any questions about shipping or delivery, please contact us:
Store Name: LylesGear
Email: arguelleslourdes34@gmail.com
Address: 311 Powell Mill Rd, Unit C, Spartanburg, SC 29301, United States
Thank you for shopping with LylesGear. We appreciate your business!